Privacy policy

PRIVACY POLICY

Last updated: June 2, 2025

1. INTRODUCTION

Welcome to MELJORI JEWELLERY . We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.

2. INFORMATION WE COLLECT

We collect information you provide directly to us, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through Shopify Payments or third-party processors)
  • Order history and preferences

We also automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and cookies data.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send promotional emails (only if you opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

4. SHARING YOUR INFORMATION

We do not sell your personal information. We may share your data with trusted third parties only to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors ( Stripe, PayPal)
  • Shipping and logistics partners ( Canada Post, FedEx, UPS)
  • Email marketing tools ( Klaviyo, Mailchimp)  only if applicable

These parties are obligated to keep your information confidential and secure.

5. COOKIES

Our website uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies through your browser settings, though some features may not function properly.

6. YOUR RIGHTS (CANADIAN CUSTOMERS PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent for us to use your data (subject to legal limitations)
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at: Meljorijewellery@gmail.com

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by Canadian law. Order records are typically retained for a minimum of 7 years for tax and legal purposes.

8. SECURITY

We take reasonable precautions to protect your personal information. Our website is hosted on Shopify's secure platform, which uses SSL encryption and complies with PCI DSS standards for payment security.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. CHILDREN'S PRIVACY

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our website after changes constitutes your acceptance of the new policy.